Last Updated: 20 February 2025.
Errors and omissions excluded.

At BioLAWgic, we prioritise the privacy and protection of our users’ personal data. This Privacy and Data Protection Policy explains how we collect, use, and safeguard your information when you visit our website, attend our webinars, or use our consultation services.

(1.) Information We Collect

We may collect the following types of information:

• Personal Information: When you register for a webinar, create an account, or book a consultation, we collect personal details such as your name, email address, and contact information.
• Payment Information: For purchases and consultations, we use secure payment gateways and collect necessary billing information (card details are processed securely and are not stored on our servers).
• Usage Data: We gather data on how you interact with our website, including IP addresses, browser type, pages visited, and other diagnostic data to improve our services.

• When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

• An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

• Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

• These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

(2.) How We Use Your Information

Your data is used to:

• Provide and improve our services, including webinars, consultations, and content.
• Communicate with you about upcoming events, account updates, and relevant educational materials.
• Process transactions securely and provide you with receipts or CPD certificates.
• Ensure compliance with legal requirements and respond to inquiries or requests.

• If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

  For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

(3.) Data Protection and Security Measures

BioLAWgic takes data protection seriously. We implement robust technical and organisational measures to ensure your data’s security, including:

• Encryption: We use industry standard encryption to secure data in transit. Stored data is safeguarded through system security measures.
• Access Control: Access to personal data is restricted to authorised personnel, with authentication and security monitoring in place.
• Limited Liability: BioLAWgic implements security measures that we deem appropriate to safeguard your data. However, no method of online data transmission is completely secure, and users should be aware of the inherent risks involved in sharing information over the internet. BioLAWgic and its service providers are not responsible for any unauthorised access, loss, or exposure of data beyond the safeguards and tools we have in place – which also have limitations and subject to faults and human errors. If users are uncomfortable with these risks, they should refrain from submitting personal data entirely and not use the site.

(4.) Data Sharing and Disclosure

We do not sell or rent your personal data. We only share information in the following circumstances:

• With Service Providers: To facilitate our services, we may share data with trusted third-party service providers, such as payment processors and webinar platforms, who comply with our privacy standards.
• For Legal Compliance: If required by law, we may disclose information to government authorities or other third parties for legal obligations, safety, or enforcement purposes.
• If you request a password reset, your IP address will be included in the reset email.
• Visitor comments may be checked through an automated spam detection service and data may be shared with 3rd party plugins for functionality purposes.
• This website uses third-party plugins and service providers, some of which require cookies to function. As a small organisation, it is not feasible for us to ensure full website functionality without these cookies. For example, embedded content such as YouTube videos may require consent for marketing cookies to display properly.
• This website requires cookies to function correctly. We are not responsible for any loss of functionality or navigation issues resulting from disabled cookies. By using this website, you consent to the necessary cookies required for its operation.

(5.) Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, including:

• Essential Cookies: Necessary for the functionality of our website.
• Analytics Cookies: Help us understand how users interact with our site to improve content and user experience.

• If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

• If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

• If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

• When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

• If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can manage cookie preferences in your browser settings; however, disabling cookies may affect your experience.

(6.) Your Rights

Depending on your location, you may have the right to:

• Access: Request access to your personal information.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data in certain circumstances.
• Withdraw Consent: If you previously consented to data processing, you may withdraw consent at any time.

To exercise these rights, please contact us at info@biolawgic.com.

(7.) Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Usage data is stored for analytical purposes and to enhance our services.

(8.) International Data Transfers

BioLAWgic is based in South Africa and our data storage may include locations outside of your country. We ensure any international data transfers comply with relevant data protection regulations.

(9.) Policy Updates

We may update this Privacy and Data Protection Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Significant changes will be communicated via email or a prominent notice on our website.

(10.) Contact Us

If you have any questions, concerns, or requests about this Privacy and Data Protection Policy, please contact us:

Email: info@biolawgic.com

Phone: +27 83 5480 410

Your privacy is important to us, and we are committed to ensuring it is protected. Thank you for trusting BioLAWgic with your information.